Privacy Policy

1. Introduction

This Privacy Policy explains how DELIVERANCE LTD (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit or interact with this website.

2. Data Controller

DELIVERANCE LTD
Registration Number: HE466083
Registered Address:
John Kennedy, 8 IRIS HOUSE,
7th floor, Flat/Office 740B,
3106 Limassol, Cyprus

Email: info@de-liver-ance.shop

A Data Protection Officer (DPO) has not been appointed, as the Company is not legally required to do so.

3. Personal Data We Collect

We may collect the following categories of personal data:

• Identity data: name;
• Contact data: email address, phone number;
• Location data: country and/or city;
• Technical data: IP address, browser type, device information;
• Usage data: interaction with the website, pages visited;
• Cookies and analytics data.

4. Purposes of Processing

Personal data is processed for the following purposes:

• processing inquiries and orders;
• communicating with customers;
• sending individual payment links;
• customer support;
• marketing communications (email, WhatsApp, SMS);
• analytics and website improvement;
• security and fraud prevention.

5. Legal Basis for Processing

We process personal data under the following legal bases in accordance with the GDPR:

• your consent;
• performance of a contract or steps prior to entering into a contract;
• legitimate interests (analytics, security, business improvement);
• compliance with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, analyze traffic, and support marketing activities.

This may include:

• essential cookies;
• Google Analytics;
• Meta (Facebook) Pixel;
• TikTok Pixel;
• Google Ads tracking.

You can manage cookie preferences through the cookie consent banner or your browser settings.

7. Data Sharing and International Transfers

We may share personal data with trusted third parties, including:

• CRM and customer management tools;
• payment service providers (via payment links);
• hosting and IT service providers;
• analytics and advertising platforms.

Some of these parties may be located outside the European Economic Area (EEA). In such cases, appropriate safeguards, including Standard Contractual Clauses (SCCs), are applied in accordance with GDPR requirements.

8. Data Retention

Personal data is retained only for as long as necessary to achieve the purposes for which it was collected or to comply with legal obligations.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure servers, restricted access, and SSL (HTTPS) encryption.

10. Your Rights Under GDPR

You have the right to:

• request access to your personal data;
• request correction or deletion;
• restrict or object to processing;
• request data portability;
• withdraw consent at any time;
• lodge a complaint with the Cyprus Data Protection Authority.

11. Children’s Data

This website is not intended for children, and we do not knowingly collect personal data from individuals under the age required by applicable data protection laws.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 info@de-liver-ance.shop